💳 The Card of those who know how to be in control.
Have your Card balance at hand, the details of your movements, your Account Statement, block/unblock your Card instantly for your peace of mind, pay for your services online and check your Digital CVV for online purchases.
📲 How to activate my account?
Make sure you have your updated information, especially the CURP and cell phone number associated with your account. If you are not sure, call or write to Lía on WhatsApp at 5550894262 and ask to update your information.
1) Create your user
2) Create your internet key (password)
3) Activate your Dynamic Code and its PIN
4) Done, enter your app and take control of your Card
✅ What can you do in your app?
• Pay your services online
• Make airtime recharges
• Check your digital Security Code (CVV) to authorize your online purchases
• Check your balance and movements in real time
• Check your balance of Points and Electronic Money
• Consult your last Account Statement
• Block and unblock your card instantly
This application is free and exclusive for Falabella Soriana customers, if you are not yet a customer, go to www.falabella.com.mx for more information.
⚠ Something you should know:
• The data of your operations are protected and are not saved on your cell phone.
• If you lose your cell phone, no one can enter your information, only you can enter with your password, fingerprint or FaceID depending on your device.
• We will never ask you to share your personal information such as passwords, PIN or Card number.
🤔 Do you have any questions or problems with your app?
• Write #guiaapp to Lía on WhatsApp 5550894262 to provide you with information on doubts and frequently asked questions.
• Write to us at soportedigital@falabella.com.mx with your question or problem, leave us your name, telephone number, contact time and question or problem.